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Sales Representative Job Responsibilities:

  • Serves customers by selling products and meeting customer needs.

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

  • Focuses sales efforts by studying existing and potential volume of dealers.

  • Submits orders by referring to price lists and product literature.

  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

  • Recommends changes in products, service, and policy by evaluating results and competitive developments.

  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

  • Provides historical records by maintaining records on area and customer sales.

  • Contributes to team effort by accomplishing related results as needed.

 

Sales Representative Qualifications/Skills:

  • Customer service

  • Meeting sales goals

  • Closing skills

  • Territory management

  • Prospecting skills

  • Negotiation

  • Self-confidence

  • Product knowledge

  • Presentation skills

  • Client relationships

  • Motivation for sales

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