Sales Representative Job Responsibilities:

• Serves customers by selling products and meeting customer needs.

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

• Focuses sales efforts by studying existing and potential volume of dealers.

• Submits orders by referring to price lists and product literature.

• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

• Recommends changes in products, service, and policy by evaluating results and competitive developments.

• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

• Provides historical records by maintaining records on area and customer sales.

• Contributes to team effort by accomplishing related results as needed.

 

Sales Representative Qualifications/Skills:

• Customer service

• Meeting sales goals

• Closing skills

• Territory management

• Prospecting skills

• Negotiation

• Self-confidence

• Product knowledge

• Presentation skills

• Client relationships

• Motivation for sales